Voice of the Employee

Comprehensive Voice of Employee Survey Solutions for Enhanced Engagement and Performance

Competitive Edge offers 3 different, yet complimentary solutions to gather internal employee feedback to help your organization enhance engagement, satisfaction, and overall performance.

1. Internal Service Surveys (ISS)

Overview: Internal Service Surveys (ISS) are designed to measure the quality of service within your organization. They focus on the interactions and teamwork between employees and departments, helping to identify strengths and areas for improvement in internal processes and communication.

Setup and Implementation:

• Survey Design: Tailored to assess internal service quality, including questions on collaboration, support, and satisfaction between departments including internal support services.

• Frequency: Typically conducted quarterly.

• Distribution: Surveys are distributed to all employees or targeted departments for comprehensive feedback.

Benefits:

• Enhanced Teamwork: Improves collaboration and support between teams.

• Improved Processes: Identifies inefficiencies and areas for enhancement.

• Employee Satisfaction: Ensures employees have the necessary support and resources, leading to higher satisfaction and productivity.

2. Employee Engagement Surveys (EES)

Overview: Employee Engagement Surveys (EES) measure the level of engagement, motivation, and alignment with your organization’s goals. These surveys help identify factors driving engagement and areas needing attention to boost morale and productivity.

Setup and Implementation:

• Survey Design: Survey questions cover various aspects of engagement, including job satisfaction, alignment with organizational goals, and perceptions of leadership.

• Frequency: Typically conducted annually, with possible follow-up pulse surveys to track progress.

• Distribution: Sent to all employees for a broad perspective on engagement levels.

Benefits:

• Boosted Engagement: Identifies key drivers of engagement and areas needing improvement.

• Reduced Turnover: Engaged employees are less likely to leave.

• Organizational Alignment: Ensures employees are aligned with the organization’s mission, goals, and values.

3. Employee Pulse Surveys (EPS)

Overview: Employee Pulse Surveys are short, frequent surveys designed to capture real-time feedback on specific topics related to employee satisfaction and engagement. These surveys help organizations stay attuned to employee sentiments and respond quickly to emerging issues.

Setup and Implementation:

• Survey Design: Concise surveys with 5-10 questions focusing on current issues or specific topics like work-life balance, recent changes, or team dynamics.

• Frequency: Conducted weekly, biweekly, or monthly, possibly rotating among different employee groups.

• Distribution: Targeted to sub-groups of employees, ensuring diverse feedback over time.

Benefits:

• Real-Time Feedback: Provides immediate insights into employee sentiment.

• Continuous Improvement: Regular monitoring helps track the impact of initiatives.

Enhanced Communication: Encourages open communication and shows employees that their feedback is valued.

Next Steps

We believe these Voice of Employee solutions can provide valuable insights into your employees' experiences, helping you create a more engaged and productive workforce. To learn more, contact us at (360) 696-2455, email: info@compedge.com or request a demo below!